RBM App End-User License Agreement

1. Agreement to These Terms

This End-User License Agreement (the “Agreement”) is a legal agreement between you and RBM Maintenance (“RBM,” “we,” “us,” or “our”) governing your access to and use of RBM's website, mobile experiences, client tools, booking features, and related software (collectively, the “Application”). By accessing or using the Application, you agree to this Agreement. If you do not agree, do not use the Application.

2. License Grant

Subject to your compliance with this Agreement, RBM grants you a limited, personal, revocable, non-exclusive, non-transferable, and non-sublicensable license to access and use the Application solely for its intended business and service-related purposes. No ownership interest in the Application is transferred to you.

3. Acceptable Use and Restrictions

You may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, decompile, attempt to derive source code from, interfere with, or create derivative works from the Application except where applicable law expressly permits it. You may not use the Application unlawfully, fraudulently, to transmit harmful code, to gain unauthorized access, to disrupt service, or to infringe the rights of RBM or any third party.

4. User Responsibilities

You are responsible for providing accurate and current information, maintaining the confidentiality of any access credentials, and all activity conducted through your device or account. You must promptly notify RBM of suspected unauthorized access or misuse. Quotes, schedules, service requests, and other submissions remain subject to RBM review and any separate service agreement.

5. Privacy and Communications

Your use of the Application is also governed by our Privacy Policy. If you choose to receive email or text communications, those communications are subject to the consent and opt-out terms described in our Terms of Service and Privacy Policy.

6. Ownership and Intellectual Property

The Application, including its software, design, text, graphics, logos, trademarks, documentation, and other content, is owned by RBM or its licensors and is protected by intellectual property laws. All rights not expressly granted in this Agreement are reserved. Feedback you voluntarily provide may be used by RBM without restriction or compensation.

7. Third-Party Services

The Application may link to or rely on third-party websites, payment providers, communications services, or other tools. RBM does not control and is not responsible for third-party services, content, availability, or practices. Your use of those services may be governed by separate terms and privacy policies.

8. Updates and Availability

RBM may update, modify, suspend, or discontinue all or part of the Application at any time. Updates may be required for continued use. We do not guarantee that the Application will always be available, uninterrupted, secure, or error-free.

9. Disclaimer of Warranties

To the fullest extent permitted by law, the Application is provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, or uninterrupted operation. Some jurisdictions do not allow certain warranty exclusions, so some exclusions may not apply to you.

10. Limitation of Liability

To the fullest extent permitted by law, RBM and its owners, employees, contractors, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of data, revenue, profits, goodwill, or business opportunity arising from the Application. RBM’s aggregate liability related to the Application will not exceed the amount you paid, if any, specifically for use of the Application during the twelve months before the event giving rise to the claim.

11. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless RBM and its owners, employees, contractors, and affiliates from claims, losses, liabilities, damages, and reasonable costs arising from your misuse of the Application, violation of this Agreement, or infringement of another party’s rights.

12. Termination

This Agreement remains effective until terminated. You may terminate it by discontinuing use of the Application. RBM may suspend or terminate your access if you violate this Agreement, create risk or legal exposure, or misuse the Application. Upon termination, your license ends immediately; provisions that by their nature should survive will remain in effect.

13. Governing Law and Severability

This Agreement is governed by the laws of the State of New Jersey, without regard to conflict-of-law principles. If any provision is found unenforceable, it will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in effect.

14. Changes to This Agreement

RBM may revise this Agreement from time to time. The updated version will be posted on this page with a revised “Last updated” date. Your continued use of the Application after changes become effective constitutes acceptance of the revised Agreement.

15. Contact Us

Questions about this Agreement may be sent to info@rbmcares.com or by calling (877) 902-5326.